Customer supportMagicChatthat never sleeps🌙

Your team can't reply at 2am. MagicChat can — so customers aren't stuck overnight, and you don't lose the sale.

Start freeSee how it works
SanskarMayaJCAL+2K

Loved by 2,000+ founders & support teams

Not a relationship bot. An agent that keeps support and conversion running when humans are offline.

94 bots built in the last 30 days

Platform stats · live

Built for teams who can't staff 24/7 support.

Real usage from the product — not inflated marketing numbers.

Chatbots Created
2K+
Active Users
4K+
Questions Answered
154
Sources Indexed
8.4K+
app.magicchat.ai/dashboard

Overview

Acme Support Bot

Live

Questions today

342

+18% vs. yesterday

Recent activity

  • SA

    sa***@stripe.com built Billing Assistant

    2m ago
  • JA

    ja***@linear.app indexed docs.linear.app

    5m ago
  • MI

    mi***@notion.so asked "refund policy"

    7m ago
  • KA

    ka***@vercel.com built Deploy Helper

    11m ago

New: Support Email Inbox

Your support inbox, with the replies already written

Forward support@yourcompany.com to MagicChat. Every email gets a reply drafted from your own knowledge base. Nothing goes out until you hit Send.

  1. 1

    Forward support@

    From Gmail, Google Workspace, Outlook or your domain provider. Gmail's confirmation code shows up inside MagicChat.

  2. 2

    Read the AI draft

    Every email becomes a conversation in your Inbox, with a reply written from your website, docs and FAQs. Edit anything.

  3. 3

    Hit send

    From the dashboard, or by replying to the notification email on your phone. The customer gets it in the same thread.

Customer replies land back in the same conversation. Spam, out-of-office and auto-replies are filtered out. Everything you actually used Intercom for, without the Intercom bill.

Set it up in 2 minutes

The problem

Stop losing customers after hours

People ask questions when your team is offline. If nobody answers, they bounce — or buy from someone who replies. MagicChat is the agent that covers that gap.

Customers stuck at night
Refunds, setup help, “how do I…?” — the same questions hit at 2am. Your team is asleep. The agent answers from your docs so they aren’t left hanging.
New buyers who never get onboarded
Signups stall when no one walks them through first steps. The agent educates them on your product, points them to the right page, and keeps them moving.
Support that should also sell
When someone asks which plan fits, or how pricing works, a delayed reply kills the deal. The agent handles those responses too — so support doesn’t block revenue.
app.magicchat.ai/dashboard/bots/new

New chatbot

Acme Support Bot

Acme Support Bot
4 added

docs.acme.com

Website · 128 pages

Indexed

Help Center (PDF)

File · 34 pages

Indexed

Product FAQ

Text · 4.2k words

Indexed

youtube.com/acme

Video · 12 clips

Processing
For Developers

Command Line Interface

Prefer the terminal? Manage your chatbots, add sources, and ask questions directly from your command line.

terminal
# Install globally via npm
$ npm install -g magicchat-cli
# Login to your account
$ magicchat login --otp
# List your bots
$ magicchat bots
# Ask a question to any bot
$ magicchat ask <bot-id> "What is your return policy?"
# Add a source to your bot
$ magicchat add source url <bot-id> https://example.com
Secure Authentication
Login with OTP or email/password. Credentials stored securely.
Manage Your Bots
List, view, and manage all your chatbots from the terminal.
Add Sources Easily
Index text files, URLs, or YouTube videos directly from CLI.
Ask Questions
Query any bot instantly without leaving your terminal.
View on npmGitHub Repository

AI Agent Integration

Give Your AI Agents a Brain

The MagicChat CLI lets AI agents like Claude access your custom knowledge base. Build smarter agents that answer from your data — not hallucinations.

Agent pipeline

U

“How do I reset my password?”

MagicChat agent

searching 4 sources…

Docs
FAQ
Tickets
Videos

Grounded response

Click Forgot passwordon the sign-in page. You'll get a reset link within a minute — based on your docs.

Why AI agents need a knowledge layer

Large language models are powerful but generic. By connecting them to your specific knowledge through MagicChat CLI, you create AI agents that truly understand your business.

Claude & AI Assistants
Give Claude access to your company docs, product info, and internal knowledge base.
Automated Workflows
Build pipelines that automatically index new content and keep your AI brain updated.
Custom AI Agents
Create specialized agents that query domain-specific knowledge for accurate responses.

No Hallucinations

Agents answer only from your verified knowledge base

Always Up-to-Date

CLI enables continuous indexing of new content

Context-Aware

Responses grounded in your specific domain knowledge

Read the DocsInstall CLI

Someone just created Dddd

8 hours ago · Verified