Customer support that never sleeps
Your team can't reply at 2am. MagicChat can — so customers aren't stuck overnight, and you don't lose the sale.
Not a relationship bot. An agent that keeps support and conversion running when humans are offline.
|1 bots built in the last 30 days
Support agent
Always on
Platform stats · live
Built for teams who can't staff 24/7 support.
Real usage from the product — not inflated marketing numbers.
- Chatbots Created
- 1.6K+
- Active Users
- 2.6K+
- Questions Answered
- 154
- Sources Indexed
- 2.6K+
Overview
Acme Support Bot
Questions today
342
Recent activity
- SA2m ago
sa***@stripe.com built Billing Assistant
- JA5m ago
ja***@linear.app indexed docs.linear.app
- MI7m ago
mi***@notion.so asked "refund policy"
- KA11m ago
ka***@vercel.com built Deploy Helper
The problem
Stop losing customers after hours
People ask questions when your team is offline. If nobody answers, they bounce — or buy from someone who replies. MagicChat is the agent that covers that gap.
- Customers stuck at night
- Refunds, setup help, “how do I…?” — the same questions hit at 2am. Your team is asleep. The agent answers from your docs so they aren’t left hanging.
- New buyers who never get onboarded
- Signups stall when no one walks them through first steps. The agent educates them on your product, points them to the right page, and keeps them moving.
- Support that should also sell
- When someone asks which plan fits, or how pricing works, a delayed reply kills the deal. The agent handles those responses too — so support doesn’t block revenue.
New chatbot
Acme Support Bot
docs.acme.com
Website · 128 pages
Help Center (PDF)
File · 34 pages
Product FAQ
Text · 4.2k words
youtube.com/acme
Video · 12 clips
Command Line Interface
Prefer the terminal? Manage your chatbots, add sources, and ask questions directly from your command line.
# Install globally via npm$ npm install -g magicchat-cli# Login to your account$ magicchat login --otp# List your bots$ magicchat bots# Ask a question to any bot$ magicchat ask <bot-id> "What is your return policy?"# Add a source to your bot$ magicchat add source url <bot-id> https://example.com- Secure Authentication
- Login with OTP or email/password. Credentials stored securely.
- Manage Your Bots
- List, view, and manage all your chatbots from the terminal.
- Add Sources Easily
- Index text files, URLs, or YouTube videos directly from CLI.
- Ask Questions
- Query any bot instantly without leaving your terminal.
AI Agent Integration
Give Your AI Agents a Brain
The MagicChat CLI lets AI agents like Claude access your custom knowledge base. Build smarter agents that answer from your data — not hallucinations.
Agent pipeline
“How do I reset my password?”
MagicChat agent
searching 4 sources…
Grounded response
Click Forgot passwordon the sign-in page. You'll get a reset link within a minute — based on your docs.
Why AI agents need a knowledge layer
Large language models are powerful but generic. By connecting them to your specific knowledge through MagicChat CLI, you create AI agents that truly understand your business.
- Claude & AI Assistants
- Give Claude access to your company docs, product info, and internal knowledge base.
- Automated Workflows
- Build pipelines that automatically index new content and keep your AI brain updated.
- Custom AI Agents
- Create specialized agents that query domain-specific knowledge for accurate responses.
No Hallucinations
Agents answer only from your verified knowledge base
Always Up-to-Date
CLI enables continuous indexing of new content
Context-Aware
Responses grounded in your specific domain knowledge